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Terms and Conditions

Terms & Conditions of booking with Ando Travel 

Booking one of our products implies compliance with these conditions of sale, the answer will be given in a maximum 48 hours.

1.  Price

Prices are quoted in Dirhams .
1 Euro = 11 Dirham 1 Dirham = 8 Dollars.
The prices mentioned on the site are subject to change and only the price indicated in the confirmation of the reservation is final.

2.  Confirmation

once the payment was made to the agency by credit card or other payment method mentioned on the website, the customer receives a confirmation of the agency, including a list of the services ordered with corresponding prices.

Confirmation and cancellation conditions will be sent by email to the customer with the reservation number.

3.  Methods of payment

The payment of any reservation can be made ??either online through our website or by bank transfer, above our bank details:

Bank : Credit  du Maroc

Account Number: 0440302411844

A copy of the transfer order must be sent to the agency by mail to or by fax to 0524 33 09 99.

Payment by credit card or a visa card implies an increase of 3% bank charges.

4.  Advance

An advance of 30% is required to confirm the booking, the rest should be sent three weeks prior to arrival.

For all bookings confirmed 30 days prior to arrival, the agency requesting the settlement of the entire bill .

5.  Cancellation policy

All cancellations must be made ??by mail to; cancellation of a reservation can not be considered requests after receiving an email cancellation from the agency confirmation.

45 days +

45 to 30 days  

30 to 21 days

20 to  7 days  

6 days or less included No show

100 % refund

75 % refund

50 % refund

30 % refund

0 % refund

6.  Payment Online

   A. Preface

The following terms and conditions of sale govern all transactions made on the web catalog Ando Travel agency. All reservation made ??on this website assumes acceptance of the client unconditionally and irrevocably these conditions.

    B.  Subject

This contract is a distance contract that is intended to define the rights and obligations of the parties in connection with the sale of company products Ando Travel on the Internet via the platform Telecommerce of Morocco .

Morocco Telecommerce is a service transaction management and a registered trademark of Morocco Telecommerce SA

   C. Payment

To pay your product , you choose the payment method  among those proposed by Ando travel at the Order .

In this case, the delivery of the transaction to debit your account is done in the day following the date of delivery confirmation.

Your payments are secured by Morocco Telecommerce offers a fully secure payment service.

The Consumer guarantees Ando Travel Company that it has the required permission to use the method of payment chosen by him during the validation of the order form .

In case of payment by credit card, the provisions relating to the fraudulent use of the payment provided for in the agreements between the Consumer and the card issuer between Ando Travel Company and its bank apply.

    D.  Proof of transactions paid by credit card

The data recorded by Morocco Telecommerce SA platform Maroc Telecommerce on behalf of the agency Ando Travel constitute proof of all commercial transactions between you and the company Ando Travel.